Why Booking with a Certified Sandals Agent Makes All the Difference
I’m Andrea Norfolk, the lead travel advisor and president at Shoreline Destinations.
If you’re planning a Sandals or Beaches vacation, you’ve probably seen the dreamy overwater bungalows, unlimited dining, and jaw-dropping beachfront locations that feel (almost) too good to be true. But as with any all-inclusive escape, there’s one not-so-small detail that can make or break your entire experience: how you book it.
Here’s something most travelers don’t realize - working with a Certified Sandals Specialist like me doesn’t cost extra. In fact, it often saves you time, money, and more than a few hours of internet rabbit holes and second-guessing.
At Shoreline Destinations, I work closely with couples, families, and groups to plan seamless, unforgettable stays at Sandals and Beaches Resorts. Our agency is proud to be a Preferred Sandals and Beaches Agency, and I’m honored to hold Certified Gold Agent status with Sandals myself. That means I’ve completed extensive training, visited the resorts firsthand, and know exactly how to match you with the property and room category that fits your vision.
Here’s why working with a Certified Sandals Specialist matters and how it can completely change the way you experience your next Caribbean escape.
What Is a Certified Sandals Agent?
A Certified Sandals Specialist I have completed in-depth training directly with Sandals and Beaches Resorts. This includes:
Property tours and site inspections across the Caribbean
Training on room categories, resort layouts, and amenities
Firsthand knowledge of Sandals’ promotions and booking systems
Ongoing education to stay current with new resorts, renovations, and packages
Only select advisors are invited to become Certified Sandals Specialists, and even fewer reach Gold or Platinum status. I’m proud to have earned Gold status, which reflects not just booking volume, but also client satisfaction and deep resort expertise.
Poolside Butler Bungalow at Sandals Royal Curacao
What’s Included at Sandals Resorts?
Premium liquor at a wide variety of bars
Rooms with stocked bars
Entertainment
Luxurious sleeping accommodations
Spa style bathrooms
Personalized service
Wi-Fi
Gratuities
Butler Service (included with certain room categories)
Why It Matters Who Books Your Trip
Sandals Grenada- one of my personal favorites!
Sandals and Beaches Resorts offer dozens of properties across multiple islands- each with their own room types, beaches, vibe, and pros/cons. Online, they can all start to blur together.
As a certified Gold advisor, I can help you cut through the noise.
I don’t just look at availability, I help you choose the exact room category, building, and resort that fits your preferences, travel dates, and budget. I can:
Recommend the best resorts for honeymoons, babymoons, or anniversary trips
Help you choose the right village at Beaches Turks & Caicos (yes, it matters!)
Explain what’s really included in your all-inclusive package
Navigate Sandals promotions like "7-7-7" or limited-time offers
Handle special requests like room location, butler service, and private transfers
I also have direct relationships with resort staff and Sandals corporate- so if anything unexpected comes up, I know exactly who to call.
LET US PLAN YOUR DREAM VACATION
Plan your vacation with Shoreline Destinations and we’ll provide you with a custom-tailored vacation package. Ask us if you qualify for exclusive additional amenities!
From Mega FAM to Gold Status
In 2014, I was selected to attend a Sandals Mega FAM (Familiarization Tour)- a whirlwind trip that included three Caribbean islands in four days. It was my first real introduction to Sandals and Beaches Resorts… and I was instantly hooked.
Since then, I have:
Visited 80% of all Sandals Resorts and 100% of Beaches Resorts
Been named a Rising Star by Sandals in 2016 for outstanding growth
Earned Gold Agent status and expect to reach Platinum by 2026
Been invited to the prestigious Sandals STAR Awards multiple times—including the 2024 event at the stunning Sandals St. Vincent
Helped hundreds of clients plan milestone trips, destination weddings, family getaways, and romantic escapes to Sandals and Beaches
I am incredibly selective with my recommendations. I have my favorites (like Sandals Grenada and Sandals Royal Curaçao) and won’t recommend a property unless I’d send my own friends and family there.
Ask Andrea about which Sandals resort has her favorite sweet treat- waffles on a stick!
Sandals Resorts currently has the following locations:
1 Sandals in Antigua
2 Sandals in Barbados
1 Sandals in Grenada
1 Sandals in Curacao
1 Sandals in Saint Vincent
7 Sandals in Jamaica
1 Sandals in the Bahamas
3 Sandals in St. Lucia
What You Get When You Work with a Certified Sandals Agent
Think of me as your personal Sandals expert- handling the details so you don’t have to Google, second-guess, or crowdsource your vacation plans.
When you book through Shoreline Destinations, you’ll get:
Personalized resort and room category guidance
Insider tips based on firsthand travel experience
Help understanding promos, booking windows, and seasonal deals
Access to perks you might not see online
Stress-free planning for groups, honeymoons, weddings, or families
And yes- you’ll pay the same price (or less) than if you booked direct.
Sandals St. Vincent
Why Sandals Recommends Us
As a Preferred Sandals and Beaches Agency, Shoreline Destinations is listed on the Sandals website under their trusted advisor directory. This means we’ve been vetted for:
Client satisfaction
Consistent booking history
Resort expertise
Ongoing education and training
We know the room categories that go viral—and the ones that are secretly better. We know which islands have the calmest water in spring, and which resorts are ideal for toddlers vs. teens vs. couples who want quiet.
In short? We know these resorts inside and out.
Ready to Plan Your Sandals Vacation?
Whether you’re dreaming of an overwater bungalow in Jamaica, a family getaway to Beaches Turks & Caicos, or a destination wedding on the beach- I’m here to help you make it effortless.
Start by contacting me to request a vacation proposal. I’ll match you to the perfect Sandals or Beaches property, walk you through the process, and make sure every detail is covered.
Because your vacation should feel like a vacation- from the very start.
Can't decide which Sandals is perfect for you?
This comparison tool can help you find your dream escape.
Let us plan your next getaway for you and make the planning process stress-free!
Our team of travel advisors will make the process easy and will find the perfect resort for you.
- Andrea Norfolk
Blog by: Andrea Norfolk
President & Travel Advisor
Andrea specializes in luxury travel, family vacations, destination weddings, and honeymoons.
Check out Sandals Resorts and the services they offer here!
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