Frequently Asked Questions

You’ve got questions, we’ve got answers!


Have a question? You’re in the right place!


Vacation Planning


Destination Weddings


Disney Vacations

Still have questions?



What are your planning fees?

Our planning fees are complimentary! Whether you are traveling alone or have a group of 200, our team of travel advisors is here to help plan the details of your next vacation, wedding, our group trip. At Shoreline Destinations, you won’t be charged planning fees for our services.

I'm ready to plan my trip. What do I do next?

Bon voyage!! You can go right here and fill out this form online. One of our dedicated travel advisors will be in touch with you to start the planning process.

I need to update my credit card for final payment. How do I do that?

Easy peasy lemon squeas-y. Head right on over here and fill out this form and it’ll be updated on our end!

Can I book a local tour or transfer directly at one of the destinations you highlight?

What do I do if my passport is stolen?

We know it’s a terrible feeling to have a passport go missing. But don’t fret! Be sure to book mark this site just in case of a Lost or Stolen Passport.

What websites should I have bookmarked in my browser just in case something comes up on my trip?


Destination Wedding FAQs

What are your planning fees for Destination Weddings?

Our planning fees are complimentary! Whether you are planning a wedding for 2 people or 100. Our travel advisors are here to help.

What is the process for planning a Destination Wedding?

Your dedicated travel advisor will set up a call with you and your significant other to start the process. At this time we’ll ask you questions like, “What does your dream wedding look like?”, “How many people do you expect to attend?”, “Where will guests be traveling from?” and more. This will help your travel advisor narrow down locations. They will then follow up with a list of destinations and resorts that meet your criteria.

How far in advance should I plan my destination wedding?

We recommend starting the process 9-12 months prior to your wedding, but we have also worked with couples planning a wedding in less time. No matter the time, we’re here to help guide you through the process.

I'm ready to get started! How do I reach a Travel Advisor to get started?

Yay! Simply click here and fill out the form to get started. An advisor will contact you within 48 hours.


Disney Vacation FAQs

What are your planning fees for Disney Vacations?

Our planning fees are complimentary! Whether you are traveling alone or have a group of 200, our team of travel advisors is here to help plan the details of your next vacation. At Shoreline Destinations, you won’t be charged planning fees for our services.

Why should I use a travel advisor for my Disney World or Disneyland vacation?

Planning a Disney vacation can be an overwhelming experience.  We often encounter clients that have been putting off a Disney trip for years because they were so intimidated by the planning process. There are quite a few steps to a well-planned Disney vacation. Those behind the scenes pieces are the difference to spending your trip waiting in long lines wondering what to do next as opposed to breezing through the lines and accomplishing much more each day. 

We are committed to staying up to date on the ever-changing details of Disney. Resort refurbishment, construction and ride closures can hugely affect your vacation. We closely monitor what will be happening during your trip to prevent disappointment and frustration. We also watch for discounts or promo codes that become available and apply them to our client’s trips. 

There are so many travel agents for Disney trips…. Why should I use you?

The Disney specialists of Shoreline Destinations travel to Disney regularly to stay up to date on changes and more importantly, because they love it! A travel advisor that loves Disney is going to be able to provide an even more amazing experience for your family!

By booking your Disney World or Disneyland vacation through Shoreline Destinations you will receive a concierge level experience at no additional cost to you!

What time of year should I go to Disney?

There are a number of factors to consider when planning when to go to Walt Disney World or Disneyland. Weather, special events happening, and crowds are just a few to touch on. There is no longer an “off season” time at Walt Disney World or Disneyland and more people are planning their trips around things like the Food and Wine Festival or holiday parties such as Mickey’s Not So Scary Halloween Party. Our advisors are here to help figure out the best time for your and your family based. Contact us to discuss what options are best for you.

Which resort is right for my family?

Disney has many resorts to choose from with a wide variety in pricing, amenities, transportation options and themes. Disney resorts are classified as Value, Moderate, and Deluxe. Some of the deluxe properties are considered villas and include a full kitchen and washer and dryer. There is something for everyone. We have firsthand knowledge of the resorts and will help you select the best one for your trip!

FastPasses, dining plans, memory makers, extra magic hours... What is all of this and what should I choose?

This is where Shoreline Destinations makes this a simple process. We explain the options to you and help determine which ones are the best fit for your trip. During our initial consultation we will discuss several factors to help narrow down which options are right for you. We handle all of these arrangements for you.

We want all the bells and whistles for this trip. Can you help with that?

Absolutely! Things like Bibbidi Bobbidi Boutique, Pirate’s League, Fireworks Dessert Parties, Wild Africa Trek, and Signature Dining experiences are just a few of the options available that can add extra magic to your Disney vacation. We will explain these options to you and are happy to arrange any and all you select!


We can help…

Our team of travel advisors is here to make your next vacation stress-free. Let us find the perfect destination for your next getaway and start checking places off your bucket list. The best part - we don’t charge any planning fees!